Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.0
Location
7.5
Service
8.3
Dining
7.0
Guest reviews
7.6/10
based on 5 reviews
8.2
8.2/10 based on 2059 reviews
William
United Kingdom,
March
2024
8.0/10
The hotel offers stunning rooms with the most comfortable bed ever experienced and unbelievable views, although the location is slightly further from San Antonio than preferred. The dining experience is a mix of great food with some improvements needed, plus valuable facilities and a lack of nearby shops.
Rooms
9.0
The room was stunning with the most comfortable bed I have ever slept in, offering unbelievable views and very clean.
Service
8.0
The service was fantastic overall with great quality, although there was an initial issue with an apprentice staff member lacking experience.
Location
6.0
The hotel is slightly further out from San Antonio than preferred, lacking nearby shops or activities, but offering a 'no kids zone' and a good, safe family vacation option right at the top of the Hill.
Dining
8.0
The dining experience was great with tasty food every day, a comfortable bed, and very helpful and kind staff. However, improvements are needed in certain areas such as more diverse breakfast options.
Facilities
9.0
Facilities were better than expected with a good variety of options, including the possibility to practice tennis on 4 courts.
Dean
United Kingdom,
March
2024
8.2/10
The hotel sits on a hill overlooking Cala Gració and is ideal for families with its spacious rooms and great views. The service was friendly and helpful, complementing the amazing location. The dining experience was a mixture of highs and lows, with great food choices but some room for improvement. The facilities offered were sufficient, providing a comfortable stay overall.
Rooms
8.0
The rooms are quite some distance from the main amenities and up quite a steep hill, but they are big, clean, and with beautiful views. They are spacious, although a bit small for a family of 4.
Service
9.0
The service was really good with helpful and very responsive staff, making the stay enjoyable.
Location
9.0
The location was a major plus being on a hill overlooking Cala Gració, close to 2 very nice beaches. It's great for kids but entails an uphill walk to the room.
Dining
7.0
The dining experience was great with tasty food options every day. The staff from reception, bar, and restaurant were very helpful and kind. There's also a chance to practice some tennis on the 4 tennis courts; however, there were some areas that could be further improved.
Facilities
8.0
The hotel provides car hire, shops/commercial services, and laundry facilities to cater to the guests' needs during their stay, ensuring convenience.
Sam
United States,
July
2023
7.4/10
The hotel felt like a mini village with individual apartments and a buggy for easy access, making it quite a unique experience. However, the uphill location made moving around a bit challenging.
Rooms
7.0
Staying in the rooms was like being part of a hotel village with individual apartments. The uphill trek wasn't the easiest, but the buggy was convenient for mobility.
Service
9.0
The staff was really helpful and assisted us throughout our stay, from organizing trips into Ibiza old town to arranging car hire and laundry services.
Location
7.0
The hotel's uphill gradient location might not suit everyone, although it was manageable for us as we had a car. The setting next to the peaceful Cala Gració and with mostly Dutch guests created a safe family-friendly atmosphere.
Dining
6.0
The dining experience was a mix; the daily meals were great with plenty of tasty options and attentive service, but the breakfast lacked variety with pre-made omelettes and subpar coffee.
Facilities
8.0
The hotel offered good amenities with areas like the pool bathrooms and an option for an adults-only pool for an extra cost, including free snacks - a nice touch for guests looking for added relaxation.
Ricky
United Kingdom,
July
2023
7.6/10
The hotel offers amazing bay views from the fab, clean rooms, though they are a bit far from the main area. The service, while mostly helpful, had a few issues with inexperienced staff. The location, uphill but fine if you have a car, overlooks a private beach. The dining experience was great overall with tasty food, though some aspects could be improved. Facilities were generally good.
Rooms
8.0
The rooms were clean and fabulous with amazing views over the bay, although a bit far from the main area.
Service
7.0
The service, while mostly very helpful, had a few instances of inexperienced staff.
Location
8.0
The location, though uphill, is lovely and overlooks a almost private beach called Cala Gració.
Dining
7.0
The dining experience was great with tasty food, but some aspects could be improved.